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TERMS & CONDITIONS

In using this website you are deemed to have read and agreed to the following terms and conditions:

  

PRIVACY STATEMENT
We are committed to protecting your privacy. Authorized employees within the company are on a need to know basis only, we do not use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

 

CONFIDENTIALITY

Client records are regarded as confidential and therefore will not be divulged to any third party, unless legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services.

 

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by presh.net will only be in connection with the provision of agreed services and products.

  

RETURNS

Presh.net will accept items for exchange or credit within 21 days of purchase.  Item must be returned in new and resaleable condition. Sale items are non-returnable. Exchanges and Returns will be subject to shipping charges. Once your return is processed, you will receive a credit by email.  We cannot refund shipping charges on returned items.  Special orders are non-cancellable and non-returnable. 

Items received as gifts may be exchanged for another item of equal or greater value.

To return or exchange an item, please contact us at customerservice@presh.net

 

ORDERS NOT FULFILLED

Occasionally, we may have just sold an item which you ordered, and have not had time to take it off our site (or it may have been in your persistent shopping cart). We apologize for any disappointment, but we will reach you to see if you would like a substitution, special order, or just a cancellation. Additionally, we reserve the right to not fulfill any order of an item listed in error.

 

SHIPPING

Free shipping on all full price orders over $200 in the Contential US via UPS Ground.

Presh.net ships via UPS. Please note that UPS will not deliver to P.O. Boxes.

** Ground, Two Day and Overnight Delivery refers only to delivery time and not to the time needed to prepare your order. While most orders are ready for shipping within one day of ordering, some orders take additional time. UPS only delivers Monday-Friday, therefore Overnight Delivery shipped on a Friday will arrive on Monday.

For Shipping to Alaska and Hawaii, we us USPS and a flat rate on all orders.  

* Shipping times are approximate.
* Business days are Monday through Friday, excluding Saturday and holidays.
* Average ship times are longer for Alaska and Hawaii. 

INTERNATIONAL SHIPPING:  Canada, Japan and Mexico - Flat Rate. We ship via the USPS.  Any customs charges incurred are customers own responsibility.  Free shipping on orders over $600.

 

REPAIRS

Please email customerservice@presh.net with your repair request. Be sure to include your name, telephone number, order id number and a brief description of the problem. We will respond with instructions on how to proceed.

If your item has been manufactured within the last year, there will be no charge for the repair. If your item is older than one year, you will be charged $25.00 for the repair and return shipping, sale items are not eligible for repair. All repairs are subject to shipping.

 

Thank you for shopping with us,

The Presh team

 

STORES:

PRESH DESIGNER COLLECTIVE, SAN ANSELMO, CA

HENRI BENDEL, NYC

SUNDANCE, LOCATIONS VARY

YLANG 23, DALLAS, TX

TWIST ON LINE, PORTLAND, OR

NEW TWIST, EUGENE, OR

AVENUE FIVE, PORTLAND, OR

BELAIR HOME STUDIO & DESIGN, DALLAS, TX

CHEZELLE, CHARLOTTE, NC

FOLKLORICA, NEWTON CENTER, MA

MAM'S ELLE, JACKSON, TN

MANN'S JEWELERS, ROCHESTER, NY

MARK AUGUST, CHATAM, MA

MERDIAN, MONTANA

MILWARD FARRELL FINE ART, MADISON, WI

MY HOUSE OF STYLE, BIRMINGHAM, MI

NOLELU, WESTPORT, CT

PEARL WONDERFUL CLOTHING, ST HELENA, CA

THE PERFECT PETAL, DENVER, CO

PLATINO, SANTA MONICA, CA

PUTTING ON THE GLITZ, PORTSMOUTH, NH

RACHAEL DREW JEWELRY, GREENSBORO, NC

SHABBY CHIC BEADS, MECHANICSVILLE, VA

SHAKE THE TREE, BOSTON, MA

SHE SELLS - THE OCEAN EDGE SHOP, BREWSTER, MA

TWISTED HEARTS, SHERIDAY, WY

WEST END NAPA, NAPA, CA

ARHAUS.COM

SOAPMARKETONLINE.COM

ESTINATION, TOKYO, JAPAN

RON HERMAN, TOKYO, JAPAN

Z LIFE & CO., TOKYO, JAPAN

SO SALT, SEOUL, KOREA

LIA BOUTIQUE, PUERTO RICO